I don't have a smartphone, what can I do?

If a citizen owns a phone that is not a smartphone, i.e. a basic phone that does not have the ability to run advanced applications or access app stores, he will not be able to use the ROeID application.

These basic phones are limited in functionality, focusing on essential tasks such as calls and text messages. While they may have some additional features, such as an FM radio or a basic camera, they are not equipped with advanced operating systems that allow downloading and using modern applications.

Therefore, citizens who own such devices will not be able to directly benefit from the facilities offered by ROeID. It is advisable for these users to consider upgrading to a smartphone if they want to access and benefit from digital services, such as ROeID, or look for alternatives through web platforms or offline services available for identification.
 

Using the app on an Android phone

If you own a device with Android operating system, follow the steps detailed below to download and install the ROeID application on your phone.

Step 1: Go to Google Play StoreTurn on your phone and go to the "Play Store" app, which is built into most Android devices. Make sure you're connected to the internet, either through a Wi-Fi connection or mobile data.

Step 2: Search for the applicationIn the search bar at the top of the screen, enter "ROeID" and tap on the "magnifying glass" or "Enter" icon. In the list of results, look for the official ROeID application. Be cautious and make sure to select the legitimate app by checking the developer name and app reviews.

Step 3: Download and installTap on the ROeID app from the list of results. Tap on the "Install" button. The download will start automatically. Once the download is complete, the app will install automatically. This process can take a few seconds to a few minutes, depending on the speed of your internet connection and the performance of your phone.

Step 4: Initial setupAfter installation, tap on the "Open" button or look for the ROeID icon on your phone's home screen and tap on it to launch the application. On first launch, the app will prompt you to accept certain permissions, such as access to your camera. These permissions are necessary for optimal functionality of the application.

Follow the initial setup instructions. This may involve setting a PIN, registering a fingerprint (if your device supports it) and/or filling in some personal data.
 

Use the app on your iPhone

If you're using an iPhone, here are the essential steps to download and install this app:

Step 1: Open the App StoreMake sure your device is connected to the internet, either through a Wi-Fi network or mobile data. Go to the "App Store" app on the home screen of your iPhone.

Step 2: Search for the appUse the search bar at the bottom of the screen and enter "ROeID". Search for the official ROeID application in the results displayed. It is vital to choose the official version to ensure that you benefit from all security measures; Checking the developer and reviews can be helpful in this regard.

Step 3: Download and installTap on the ROeID application icon and, on the page that opens, click on the button with the symbol "cloud" or "Download". Once the download is complete, the installation will be done automatically.

Step 4: Setting up the appLocate the ROeID icon on your phone's home screen and open the app.

On first use, you might be asked to grant certain permissions, such as access to the camera or notifications. These permissions are essential for the app to function properly.

Follow the initial setup steps, which might involve setting a PIN or other authentication methods.